Cancellation policy
You can cancel your registration for an open training free of charge up to six weeks before the start of the training, via info@demonchyenbakker.nl.
- If you cancel between six and two weeks before the start of the training, we will charge 50% of the training price.
- If you cancel within two weeks before the start of the training, we will charge the entire training price.
- If the participant is not present on the first day of training, we regard this as a cancellation.
- If unable to attend, a participant may always have a substitute take his or her place.
Corona measures
Follow your training safely and interactively
We train in a safe and responsible manner. We do it like this:
Your safety comes first
You follow your training with a maximum of 10 fellow participants. We scan the coronaApp upon entry. We don’t shake hands. We keep sufficient distance from each other. We ventilate the room. We adhere to the guidelines of the RIVM.
Your training always continues
If your trainer has health problems, he or she will of course stay at home. One of our other trainers will then take over the training. If we have to cancel the training completely, we will come up with a good solution together so that you can still achieve your learning goals.
If you do not feel healthy yourself, we will agree on a new date. In a number of cases it is possible to follow the entire training via e-learning. From home, at a time that suits you.
Do you have any questions?
Email info@demonchyenbakker.nl or call +31 (0)204289550
Privacy declaration
Collection of Personal Data
If you use our services (such as following a training course, personal coaching or you are registered for our newsletter) we collect personal data. Without this information we cannot provide our services.
The personal data we collect is your name and email address. We store this data in the database of our mailing program. The data is stored and retained until you unsubscribe or request that the data be deleted. We only record data that you provide yourself. We also collect billing information (name, company name, address details) from those who pay for our service. We store the data and keep it in our accounting program until you unsubscribe or ask to delete the data.
View, adjust or delete data
You have the right to view, correct or delete your personal data. Please contact us at info@demonchyenbakker.nl. If you subscribe to the newsletter, you can do this yourself via the link at the bottom of each newsletter.
If this link does not work, or if you have other questions or comments about data processing, please email info@demonchyenbakker.nl. De Monchy & Bakker will respond as quickly as possible, but in any case within one week.
Data retention period
De Monchy & Bakker does not store your personal data longer than necessary.
Share with others
De Monchy & Bakker does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Security
De Monchy & Bakker takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or you have indications of misuse, please contact us at info@demonchyenbakker.nl.
Right to Complaint
Not satisfied with the settlement? You have the right to file a complaint with the Dutch Data Protection Authority.
Amsterdam, January 2019